04/12/18
The saga continues.
I called the parts department number for the company that currently owns the brand for the old amplifier I'm repairing. Conversation went something like this...
Hi, this is Mike. How can I help you?
Hi Mike, this is Jeff. I'd like to buy some parts.
I'll need a C something something dash something...
OK, let me look that up.
(long pause...)
Oh that's kind of pricy. We've got a bunch in stock at $$ each.
Yeah, I knew that from the email I received. I'd like two of them, but let me just confirm the specs on them.
OK, that's a 10,000 uF electrolytic, blah blah blah...
Sounds right. That's got screw terminals, right?
Well, I don't know, there isn't a picture.
Oh. Well, what's your return policy?
Hold on- let me see if I can get a picture of this...
OK
(really long pause...)
I can't seem to find a picture- boy, that's a really old amp, right? 1970's era?
Yeah, I guess that's why the parts are so hard to get. What's your return policy, in case they don't fit?
Well look, why don't I just send these to you. What's your address?
Oh great! It's blah blah blah
OK, well we just missed the truck for today, but I'll get them out tomorrow. Good luck with your repair.
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